BERNINA Sewing Center

 

Tips


TELL US YOUR SITUATION, AND WE'LL PROVIDE YOU TIPS ON HOW TO HANDLE IT

  1. Situation: My sewing machine is stitching in one place. 
    Tip: Check that your feed dogs are up.

  2. Situation: My machine is humming even though I'm not sewing.
    Tip: Check that your bobbin winder isn't on.

  3. Situation: My machine is skipping stitches.
    Tips:
    1. Rethread the top thread.
    2. Clean the bobbin area.
    3. Check the bobbin. Replace it if it's bent. Rethread the bobbin.
    4. Check the needle. If it is bent or rough, replace it.
    5. If the needle looks and feels OK, try reinserting it and tightening the needle clamp screw.
    6. If none of these clear the problem, bring your machine and a sample of the problem stitching to the store for service.

  4. Situation: I was using the embroidery software, and suddenly I can't see the design I had been working on.
    Tips:
    1. On the general tollbar at the top of the window, click on the magnifying glass with a box to "Show All".
    2. If that doesn't find it, click on the Window Menu Item to see if you accidently switched a new window. 
      If multiple windows are listed in the middle section of the Window sub-menu, click on the window names to change back to the one you were working in.
    3. If none of the above help, click on the "Undo" left curving arrow.